Is your LVP doing this and no one knows why?
Contact us. We know.
We are independent professional floorcovering inspectors certified in Vinyl, Solid/Engineered Wood, Carpet, and Tile. We will determine the cause(s) of your flooring problems and provide you with a report to help resolve them. Serving Central PA, south to the Baltimore area, and east from Balto. to the Wilmington area.
Flooring Inspections By Certified Experts
Our services are available to Manufacturers, Distributors, Retailers, Installers, and Consumers. We are happy to provide a “second opinion” to any party disagreeing with an inspection report of any other party. “Third opinions” are not uncommon either!
Homeowners/consumers, especially, should consider independent representation in any dispute. The inspector contacted by the manufacturer or dealer sends their findings and conclusions to the company that hired them without discussing them with the complaining party. Another inspector might find and conclude the same thing, but at least there will be a higher confidence that the conclusion reached was, in fact, the right one. Plus, an inspector hired by the homeowner/consumer can recommend corrective measures if it turns out that it is not a warranty- or installation-related issue.
Initial Consultations Are Free
- All of our interactions with clients and potential clients are confidential. Our processes are transparent, with explanations at every step.
- We offer a complimentary consultation to discuss your concerns, assess your photos and any supporting documents, and determine if we can assist you.
- If we think our services may not benefit you, we will not leave you in the dark. We will suggest alternative options.
- If we can help, we will guide you through the next steps, typically involving researching the product(s) involved, inspecting your flooring issues, and providing you with a detailed report with digital photos and any other supporting document(s) needed. We charge a fee for the inspection and the report of our findings, which is quoted at this step.
- NOTE: Our reports are thoroughly documented with photos, measurements, and clear, concise tie-ins between the problem(s) and the cause(s). NONETHELESS, sometimes legal action must be taken to force the responsible party to fix the problem(s). Fortunately, our reports (and testimony, if needed) are essential to have the verdict rendered in our client’s favor.
- If the parties involved are unable (or unwilling) to resolve your problems at that point, and you involve an attorney, our initial consultation with them is also gratis.
- Subsequent time we spend consulting with your attorney, conducting additional research, providing litigation and deposition support, giving court testimony, etc., is billable. Those fees are quoted in advance.
- Call or text us!
Common Flooring Problems Found By Our Experts
LVT cupping (New Freedom, PA)
To determine how long to run the drying fans after restoration from a water leak, the contractor sat a “little black box” on the floor to measure moisture.
Vinyl planks coming apart (Hyattsville, MD)
An all too common occurrence.
Carpet is shedding (Dallastown, PA)
Is this “extra” yarn, or is the carpet unraveling?
Edges of the planks are pushed up (State College, PA)
This can be a tripping hazard.
Hardwood floor finish is peeling (Bel Air, MD)
Manufacturing-related or maintenance-related?
Vinyl plank breaking at the side locking mechanism. (Reading, PA)
The plank moves up and down when walked on.
Oak hardwood shrunk, leaving ugly gaps. (Harrisburg PA)
This can be a tripping hazard.
Blistered hardwood finish (Lancaster PA)
Manufacturing-related or maintenance-related?
Tiles have spots (Parkville, MD)
Were they there when installed, or did something cause them after installation?
About Us
We are FCITS- and CFIU-certified inspectors with over 38 years of flooring experience, offering our services to manufacturers, distributors, retailers, installers, and consumers alike.
Along with our work for claims analysts at well-known flooring manufacturers, we provide 2nd and even 3rd opinions for dealers, contractors, builders and homeowners. Our reports and expert witness testimony has been successfully used to resolve complaints that “go legal.”
Connect with us!
Let us review your flooring problems and start you on a path to resolving them.
